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2017-06-02 05:28 PM
Anyone having any problems with the Optus website? I cannot get most functions to work now on Chrome or Firefox. I have to use Internet Explorer to do things like log into the Yes Crowd, change invoice delivery options, add credit card as payment option etc.
2017-06-02 06:52 PM - edited 2017-06-02 06:58 PM
2017-06-02 06:53 PM
Try to clear history (everything) and update your adobe flash plugins.
2017-06-04 05:16 AM
Are you still experiencing these issues?
2017-12-20 06:06 PM
Still got the same problem and especially with livechat. Have to switch to IE to use it.
2017-12-21 02:05 AM
So sorry on our late reply to your post @ Pipingmad, we've been a tad busy lately. I've just checked Optus.com.au on Chrome and it seems to be working fine. Could you please clear your cache and try it again. Please let us know if there are any hiccups.
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.
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2018-06-14 04:59 PM
I tried to Register a new "My Account" using Firefox (latest, 60.0.2 on Linux and also 60.0.2 on Windows) and it stalled when it tried to run the "ReCaptcha" thing. It just wouldn't go anywhere and wouldn't show anything.
When I ran the same thing on an old Internet Explorer (Version 11, 2013) it popped up "Photos of Bridges" and worked.
Then later I tried to start a "Chat" session from Fireox, and again, nothing happened. I had to run IE again in order to get a Chat session working.