There will be some channels leaving the Fetch service soon. Click here to find out what they are. Read the full story
2017-10-03 11:58 AM
@Aman_B I've resent the PM, even though I can see the original in my Sent Messages.
2017-10-03 12:05 PM
Got it @IceMan61. Will reply there.
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.
Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button
2017-10-11 07:29 AM
I am still unable to log in to my account and to be bluntly honest I find this to be a ridiculous amount of time for the issue to be resolved.
Anyone else still having issues?
It's been just under 2 weeks since I raised a technical issue with support.
It is a complete waste of time contacting optus via Facebook messenger as the staff are unhelpful and don't seem to read previous messages.
Based on this issue alone I will never recommend any optus product or service to anyone.
Simply put it has been a poor experience from day one.
2017-10-12 03:02 PM
Hi all, I still can't log in to my account.
Is the issue really that bad/complex that it takes 2 plus weeks to resolve?
I just wish the optus staff would keep me updated on the status
2017-10-14 07:20 PM
Finally after calling back I can now log into My Account !!
2017-10-16 04:00 PM
Great to hear that this has been resolved, @Mudsy360. If you need a hand with anything else moving forward, please don't hesitate to reach out.