The long weekend is nearly here – time to break out the speakers for a poolside party. Check out Yes... Read the full story
2018-11-24 06:41 PM
I have been using this new trial to add cases via My Account. However, when I log in, I can't see them anymore. I know it's still being trialled, but I can't see the them to see what the latest updates are.
2018-12-19 07:38 PM
Hi @thadeus60, I've been scrolling through the forum to see if I've missed any enquiries we've received.
I've come across this one and I just wanted to ask if you still needed a hand?
Are you referring to our new digital case management contact channel? Any clarification would be great.
We’re currently performing upgrades to the Yes Crowd platform.
Please be mindful that moderator responses may be delayed until the upgrade is complete. We apologise for any inconvenience during this time.
***Please note I am not currently with the Yes Crowd team.***
This guide explains how everything works on here and you should also check out our Community Guidelines.
Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button
2018-12-19 10:06 PM
Hi, Yes this was about the new case management channel. Sometimes I can see it when I log into my account, other times not. I can't always review my current logged requests to check the status. I did have some screen shots which I will send to you.