cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
Highlighted
Contributor thadeus60
Contributor

View cases

I have been using this new trial to add cases via My Account.  However, when I log in, I can't see them anymore.  I know it's still being trialled, but I can't see the them to see what the latest updates are.

0 Kudos
Reply
2 Replies
Online Community Manager
Online Community Manager

Re: View cases

Hi @thadeus60, I've been scrolling through the forum to see if I've missed any enquiries we've received.

I've come across this one and I just wanted to ask if you still needed a hand?


Are you referring to our new digital case management contact channel? Any clarification would be great. 

 

--------------------------------------------------------------
We’re currently performing upgrades to the Yes Crowd platform.

Please be mindful that moderator responses may be delayed until the upgrade is complete. We apologise for any inconvenience during this time.

Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply
Contributor thadeus60
Contributor

Re: View cases

Hi, Yes this was about the new case management channel.  Sometimes I can see it when I log into my account, other times not.  I can't always review my current logged requests to check the status.  I did have some screen shots which I will send to you.

0 Kudos
Reply
Top Contributors