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New Contributor suzanne7
New Contributor

Variety subscription Stations

I own a subscription to VARIETY but the channels do not appear for me to use.  I have tried throuh Manage subscription and everything else I have read but they do not appear. I have ticked all the channels and saved with the PAW button.  Can someone suggest what I should do?

3 Replies
RetiredModerator Toomey
RetiredModerator

Re: Variety subscription Stations

If the package is definitely enabled in Menu > Manage > Subscriptions but they're not working, we'll need to investigate on our end.

 

My apologies for the inconvenience, please fill out this form and someone will check it out → Report a problem with TV or Content


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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New Contributor Klara1
New Contributor

Re: Variety subscription Stations

I am having the same issue , it’s showing on my bill , I am paying for it but not getting the use. My Optus sport channels have cleared from my TV guide as well... please help

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RetiredModerator Tano
RetiredModerator

Re: Variety subscription Stations

Hey @Klara1, send through a private message with the following details and we'll check to ensure everything's provisioned correctly on our end.

 

- Full name on account

- Phone/account number

- DOB

- Are you the account holder: Y/N


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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