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Username password reset

Nia6

Hi guys, I've been trying to reset my username and password for the last hour and it's keeps stopping me where it asks for my acc billing number arghhh! Every time I put in my acc number it says it's valid, is there another way I can reset my account !? 

Re: Username password reset

Nia6

Invalid*

Re: Username password reset

Mike-N

Hello @Nia6! I'm sorry to hear you've had so much trouble trying to reset your username and password. If you still need assistance with this, please send us a private message with your account number, full name, date of birth and email address. 

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