Experience National Geographic like never before in one world-first app. Exclusive to Optus for 18 m... Read the full story
2017-04-21 07:34 PM
Hi guys, I've been trying to reset my username and password for the last hour and it's keeps stopping me where it asks for my acc billing number arghhh! Every time I put in my acc number it says it's valid, is there another way I can reset my account !?
2017-04-30 11:44 AM
Hello @Nia6! I'm sorry to hear you've had so much trouble trying to reset your username and password. If you still need assistance with this, please send us a private message with your account number, full name, date of birth and email address.