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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
Occasional Contributor rngk
Occasional Contributor

Username and Password

In attempting to access my account; I was advised to change "Username" to my EMail address which I did and OPTUS accepted my new "Password", but now when I access my account; I cannot access account details such as usage and payments etc

I tried re-entering "Password" which OPTUS accepts, but when I try to change "Password", I get an error message.

I've tried using my Mobile & Account number and still get error message.

Where do i go from here?

rngk

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Esteemed Contributor
Esteemed Contributor

Re: Username and Password

Contact LIVECHAT (24/7)

 

Peter Gillespie

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Occasional Contributor rngk
Occasional Contributor

Re: Username and Password

Thanks Peter; have done so, but not to sure of eventual outcome.

rngk

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