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2019-01-17 08:20 AM
In attempting to access my account; I was advised to change "Username" to my EMail address which I did and OPTUS accepted my new "Password", but now when I access my account; I cannot access account details such as usage and payments etc
I tried re-entering "Password" which OPTUS accepts, but when I try to change "Password", I get an error message.
I've tried using my Mobile & Account number and still get error message.
Where do i go from here?
2019-01-17 12:25 PM
Thanks Peter; have done so, but not to sure of eventual outcome.