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Username and Password

rngk

In attempting to access my account; I was advised to change "Username" to my EMail address which I did and OPTUS accepted my new "Password", but now when I access my account; I cannot access account details such as usage and payments etc

I tried re-entering "Password" which OPTUS accepts, but when I try to change "Password", I get an error message.

I've tried using my Mobile & Account number and still get error message.

Where do i go from here?

rngk

Re: Username and Password

petergdownload

Contact LIVECHAT (24/7)

 

Peter Gillespie

Re: Username and Password

rngk

Thanks Peter; have done so, but not to sure of eventual outcome.

rngk

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