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New Contributor Ralphie259
New Contributor

Usage Alerts

Is anyone getting usage alerts which are over anf above regular usage.

My mobile internet usage has blown out way out and I am not using mobile internet anymore rhan normal.

Will be asking for review of my account and this months bill.

When ringing Optus get passed around and no one knows what to do or seems to care.

Optus not good service or good experience.

Extremely disappointed and upset.


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2 Replies
Trusted Contributor
Trusted Contributor

Re: Usage Alerts

It can blow out if you are syncing pictures to some cloud. How large is your plan?

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RetiredModerator Toomey

Re: Usage Alerts

Hey @Ralphie259, I'm sorry to hear no one has been able to assist you with this.


Have you checked your usage online via My Account or by using the My Optus App? 


Check out this article for more information → How to Check Your Usage

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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