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New Contributor Mattypu
New Contributor

Unable to access mobile broadband - in home page without being logged out

Hello

 

Everytime I go here  shop/broadband/mobile-broadband/huawei-b525-wifi,  I am logged out

 

Subsequently I cannot purchase this service from within my account

 

Looks as though service is available to existing customers (not restricted to new customers only)

 

Have tried on Chrome and Edge

 

Does anyone know if there is a work around or a fix a fix is TBA?

 

Thanks!

 

Kind Regards

 

Matt

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Esteemed Contributor
Esteemed Contributor

Re: Unable to access mobile broadband - in home page without being logged out

I don't think its a browser error or anything of that nature. I think they have simply not added the ability to use an existing Optus account when purchasing that package. You should still be able to purchase it I would think however you would need to fill out the form.

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