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New Contributor cbad
New Contributor

Trying to recharge online but does not recognise my Optus number

How do I recharge my prepaid online when it does not recognise my Optus number?

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Online Community Manager
Online Community Manager

Re: mobile recharge

Just checking there are no spaces in between, at the start or the end of the mobile number entered cbad?

Customers can recharge via the My Optus app as well.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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