Searching...
Reply
Highlighted
Accepted Solution

Transfer credit balance from mobile phone account to home internet account

[ Edited ]
ocka1969

hi

i have overpaid my mobile phone account, but never paid my home internet, can i transfer the the extra money form my mobile account over to my home internet account?

 

thanks

home internet account

ocka1969

hi

i have overpaid my mobile phone account, but never paid my home internet, can i transfer the the extra money form my moblie account over to my home internet account?

 

thanks

Re: home internet account

Yeldarb

You probably can but by the time you get that organised your next bill would have most likely come around. If you can afford I would leave it as it is as the overpayment will come off your next mobile bill. If you can't afford it have a word with billing and accounts on the live chat below and see if they can transfer the funds.

 

https://www.optus.com.au/shop/notices/service-chat

Solution

Re: mobile phone account/home internet account

Ray_YC

Hi,

Please see our Request a Refund or Transfer of a Credit Balance page for more info.


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy

Re: mobile phone account/home internet account

Yeldarb

I haven't seen that page before Ray so I must remember it for future reference, Smiley Happy

Post a Reply
Top Contributors
29 Kudos
21 Kudos
19 Kudos
10 Kudos
9 Kudos