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New Contributor trinilee
New Contributor

Swapping sim card while keeping number and plan

Hi, I've accidentally left my Optus simcard at my home country, and I have gotten a new Optus simcard that has not yet been activated. Is it possible to swap my old number and plan into this new unactivated sim?
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Online Community Manager
Online Community Manager

Re: Swapping sim card while keeping number and plan

Hey there trinilee,

Is the new Optus SIM card you have a replacement one you arranged or have you bought a new one with a new number?

More info about SIM replacement process here.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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