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Process of my Phone plan order.

Hi there, i applied for a phone plan on the 10th of october, and was wondering how long it will take to be approved? i went through the verification process but havent heard anything back. Is there anything else i need to do? and what is the rough wait time? 

My temporary order number is: T41570664054726

Thank you very much for your time.

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Online Community Manager
Online Community Manager

Re: Process of my Phone plan order.

Hey there lauraakatee123,

Thank you for raising this issue.
Just a heads up that we’re unable to look into account details including orders here on Yes Crowd.

If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.
If not, please Chat with us.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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