Process of my Phone plan order.

[lauraakatee123]

Hi there, i applied for a phone plan on the 10th of october, and was wondering how long it will take to be approved? i went through the verification process but havent heard anything back. Is there anything else i need to do? and what is the rough wait time? 

My temporary order number is: T41570664054726

Thank you very much for your time.

[Ray_YC · Accepted solution]

Hey there lauraakatee123,

Thank you for raising this issue.
Just a heads up that we’re unable to look into account details including orders here on Yes Crowd.

If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.
If not, please Chat with us.