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Esteemed Contributor
Esteemed Contributor

Private messaging broken?

Is it only me or is it broken for everyone?

private-message-error.jpg

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7 Replies
Honoured Contributor
Honoured Contributor

Re: Private messaging broken?

Mines working (although I didn't hit send).
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Esteemed Contributor
Esteemed Contributor

Re: Private messaging broken?

Hmm can you try and send me a test message please Peter.

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Honoured Contributor
Honoured Contributor

Re: Private messaging broken?

You're not coming up in the drop down list of potential recipients (only a Yeldarb1991). Seems like it might be you after all.
Online Community Manager
Online Community Manager

Re: Private messaging broken?

Hi Yeldarb,


Please go to your Yes Crowd settings and go to Preferences > Private Messenger


This error message usually appears if the Turn on private messages box is unticked. 


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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Esteemed Contributor
Esteemed Contributor

Re: Private messaging broken?

Thanks mate, I will just put it down to another issue with this new forum that doesn't work for me.

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Esteemed Contributor
Esteemed Contributor

Re: Private messaging broken?

It was the first thing I checked Ray and it looks like all of the settings are missing. I will try another browser later this evening.

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Online Community Manager
Online Community Manager

Re: Private messaging broken?

I vaguely recall Mkrtich reporting the same issue to me not long after the new forum launch but it went away seemingly on its own not long afterwards.


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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