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2016-11-08 11:52 AM
I have recently changed my post-paid plan to pre-paid as I am overseas for the forseeable future, but I'd like to keep my number. I've jsut receieved a text stating that my recharge will expire on 11/11/16. My question is, if I allow this to expire how long do I have before the number becomes invalid?
2016-11-08 05:21 PM
Generally it's six months from the last expiry.. if you could share the prepaid plan we could find the PDS which will confirm.
Note..This is an open and public support forum please refrain from posting private/personal information.
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2016-11-09 12:03 PM
Hey web_d, we recommend you keep your Prepaid account with a positive balance and active credit expiry. There is a short grace period after your credit expires for the number is still able to be re-activated. On most of our current plans it is 6 months.