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New Contributor Herba_est
New Contributor

Porting Issues 27/11/2017

I've been trying to activate a pre-paid SIM and port a number across from another provider. All information is correct but I keep getting stuck at porting my number across. Is there any known porting  issues at the moment? I really don't want to stay with my current telco for another month because I can't port my number across.

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RetiredModerator Toomey
RetiredModerator

Re: Porting Issues 27/11/2017

Sorry to hear of the issues! If all the information provided is 100% correct, we may need our Sales Support team to follow up with your current provider. Please jump into Live Chat so we can check it on our end and get you up and running asap.


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New Contributor Herba_est
New Contributor

Re: Porting Issues 27/11/2017

It's all good. There was a glitch in the system that has been resolved. Glad to be back with Optus!

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RetiredModerator Tano
RetiredModerator

Re: Porting Issues 27/11/2017

Awesome, glad to hear @Herba_est 🙂


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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