cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
Mobile Outage Northern NSW has now been resolved 2PM AEDT
New Contributor Richelle1
New Contributor

Phone cut off

Hi, 

my phone was recently cut off due to an overdue bill, I was able to receive phone call still. I did pay the over due bill on my Optus app when will my phone be connected again?

 

Thanks

0 Kudos
Reply
1 Reply
Honoured Contributor
Honoured Contributor

Re: Phone cut off

There is a menu option to report a payment and get reconnected via the Optus app. Since you only had a partial disconnection it should be Auto approved pretty quickly.

 

Peter Gillespie

Top Contributors