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New Contributor Richelle1
New Contributor

Phone cut off

Hi, 

my phone was recently cut off due to an overdue bill, I was able to receive phone call still. I did pay the over due bill on my Optus app when will my phone be connected again?

 

Thanks

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Honoured Contributor
Honoured Contributor

Re: Phone cut off

There is a menu option to report a payment and get reconnected via the Optus app. Since you only had a partial disconnection it should be Auto approved pretty quickly.

 

Peter Gillespie