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2017-04-24 02:20 PM
I have paid my phone bill on Friday as today is Monday and my phone has still not been reconnected
2017-04-24 06:08 PM
You could try reporting a payment following the instructions on the link below.
2017-04-30 11:20 AM
Hello @Dowsett. How did you go following Yeldarb's advice and reporting the payment to have your service restored? When you make a payment it's best to notify us using one of the methods in the above link as we'll be able to restore a restricted service normally within 15 minutes to 4 hours. For a suspended service you do need to speak with our Financial Services team first who can be reached on 1300 307 018. Don't hesitate to send us a private message if you still need assistance
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