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Password Suddenly Invalid ?

wenz

Hi,

 

I'm unable to access my email, when I open Outlook, the password prompt will appear indicating the account settings password is invalid, I did not change my password. I tried using old passwords with no luck, I tried my webmail which also sees my password as invalid.

 

A few days ago, I was getting hundreds of  undelivered emails to recipients I do not know so I'm worried my email might have been hacked or it was automatically blocked due to these undelivered emails.

 

I'm not able to get through to support call/chat this time due to the waiting time.

 

Appreciate anyone's feedback.  Thanks

Re: Password Suddenly Invalid ?

Ray_YC

Please see our Help & Support page: Internet & Email Username & Password Help


If you still need assistance,  please chat with us.  


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