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COVID-19 impact to Yes Crowd & Contact Centres info here
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New Contributor
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PRIVACY BREACH

yesterday someone from chat team took my personal and passport details while i was signing up for postpaid from prepaid.did not give me slider even though i asked for it.told me to enter my details in chat.took my order..today i called and rep said they can not see any order with that order number. i also asked chat rep to email me chat but he did not. chatted with atleast 2 more and no one can see the chat and did not email the chats.

Launched a complaint with TIO just now.

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RetiredModerator
RetiredModerator

Re: PRIVACY BREACH

Hi @divhk. I can see Tano has responded to your thread here


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