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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor michaelallport
New Contributor

Overcharged bill

Why have I lost the $10 mobile bundle discount on my Optus Fetch etc bill?

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2 Replies
Online Community Manager
Online Community Manager

Re: Overcharged bill

Have you made any changes to your services/plans recently?

Has it been replaced with another bundle discount

We don't have access to your account here on the forum, please chat with us for further assistance.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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New Contributor michaelallport
New Contributor

Re: Overcharged bill

I phoned Optus and had my discount reinstated and sorted out other issues. All done. TY

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