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New Contributor JohnBell5714
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Optus SMS 9999 Unavailable all Weekend!

The Optus SMS service on phone# 9999 has been unavailable all Weekend (26-27 Oct '19) at least in the ACT if that's important.

This is annoying as it's how I top up my daily data if I exceed my 1Gb daily allowance, which I do regularly on weekends.

Anybody have any idea what's going on, or if there's an alternate means to pop up.

 

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Online Community Manager
Online Community Manager

Re: Optus SMS 9999 Unavailable all Weekend!

Hi JohnBell5714,


The service was temporarily unavailable as it was undergoing maintenance to include VoLTE and Wifi Calling messaging.


It has since been restored 🙂 


Customers should be able to top up via the My Optus app.


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