Anyone else having issues I hit BOOK NOW to purchase Hoyts movie tickets and it throws me back to my account page instead of to Hoyts to book my tickets.I give up it's been a few days.Ill just use my member offer through RACV.
Solved! Solved: Go to Solution.
This was a known issue and has since been sorted - really sorry for the down time @glenny. Do let us know if we can help out with anything else.
Sorry to hear that you've had some issues with Perks Uncle_Elmer. I've forwarded this onto the team. If you have any issues in the future with Perks redemption, our Perks team can be reached on 1300 760 014 (Option 2).
Your Optus Perks website STILL doesn't work. I had the same issue a few months ago, it went away and now its returned. Can't get on via the app either.
Hey @DR0ze, I've tried to replicate the issue on my end and I'm being directed straight to the Hoyts website with the option to purchase Optus Perks Hoyts tickets. I've tried via my own personal Perks account on both the website and mobile application. I know you've likely done this already but can we get you to clear your browsers cookies/cache and try again?
Hey @sdsd, there's no issues on our end. Please try another browser or device. If you still can't connect, please contact the perks team via firstname.lastname@example.org so we can check your profile in our systems.
Optus perks is not working for me.
I am both an optus member and hoyts member. If I use the optus app to buy tickets and login to hoyts as a member, when I go to select my seats and the select continue, I get kicked out of the purchase.
However, if I use the optus app to buy tickets and DO NOT login to hoyts as a member, I can select my tickets and seats and complete the purchase.
I don't see why I can't use the optus app and login as a hoyts member? An explanation of why would be great