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New Contributor APTUNING
New Contributor

Optus Perks not working

I have used optus movie tickets pretty much from when they first started    now i logon  it takes me to my account    I go to perks it appears to log me off,   I click book now it takes me back to the account screen where i am logged on 

 

I have tried clearing cookies, I have tried via my phone     no difference     

 

any ideas?

 

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13 Replies
New Contributor glenny
New Contributor

Re: Optus Perks not working

Also having the same issues incredibly frustrating as much of the hit and miss functionality of the Optus Self Service options appear to be.Frequently having to call up due to web site not doing as it should.

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New Contributor APTUNING
New Contributor

Re: Optus Perks not working

I have also just tried a different browser     no difference 

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New Contributor benten
New Contributor

Re: Optus Perks not working

Same here, it was working yeterday but not now. I missed out on Transfomers 😞

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New Contributor adam_e
New Contributor

Re: Optus Perks not working

Same here. Even registered a different account to no avail. Tried 4 different browsers, across 2 different computers + 2 phones.

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RetiredModerator Steph_C
RetiredModerator

Re: Optus Perks not working

Really sorry for the down time guys - this has since been sorted. 

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New Contributor APTUNING
New Contributor

Re: Optus Perks not working

Back in action   - thanking you

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RetiredModerator Steph_C
RetiredModerator

Re: Optus Perks not working

Great news @APTUNING - really sorry for any inconvenience caused by this.

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New Contributor NinaG
New Contributor

Re: Optus Perks not working

I am getting the same issue for the last couple of days. If i try and buy tix it just redirects me to the login page every time. Happens on tge app on my phone and tablet and in the internet browser and in chrome. So frustrating.

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RetiredModerator AlexRH
RetiredModerator

Re: Optus Perks not working

Hey @NinaG, get that it'd be pretty frustrating 😞 I've been able to access it from my end here, please let us know if you still need any assistance! 


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