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Optus Perks not working

APTUNING

I have used optus movie tickets pretty much from when they first started    now i logon  it takes me to my account    I go to perks it appears to log me off,   I click book now it takes me back to the account screen where i am logged on 

 

I have tried clearing cookies, I have tried via my phone     no difference     

 

any ideas?

 

Re: Optus Perks not working

glenny

Also having the same issues incredibly frustrating as much of the hit and miss functionality of the Optus Self Service options appear to be.Frequently having to call up due to web site not doing as it should.

Re: Optus Perks not working

APTUNING

I have also just tried a different browser     no difference 

Re: Optus Perks not working

benten

Same here, it was working yeterday but not now. I missed out on Transfomers Smiley Sad

Re: Optus Perks not working

adam_e

Same here. Even registered a different account to no avail. Tried 4 different browsers, across 2 different computers + 2 phones.

Re: Optus Perks not working

Steph_C

Really sorry for the down time guys - this has since been sorted. 

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Re: Optus Perks not working

APTUNING

Back in action   - thanking you

Re: Optus Perks not working

Steph_C

Great news @APTUNING - really sorry for any inconvenience caused by this.

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Re: Optus Perks not working

NinaG

I am getting the same issue for the last couple of days. If i try and buy tix it just redirects me to the login page every time. Happens on tge app on my phone and tablet and in the internet browser and in chrome. So frustrating.

Re: Optus Perks not working

AlexRH

Hey @NinaG, get that it'd be pretty frustrating Smiley Sad I've been able to access it from my end here, please let us know if you still need any assistance! 


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