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Occasional Contributor Uncle_Elmer
Occasional Contributor

Optus Perks login is re-directing back to optus.com.au login page

1. Login to optus.com.au and get the Dashboard

2. Navigate to Perks (to buy movie tickets)

3. Login

4. Sends me back to optus.com.au Dashboard (does not progress to Hoyts website)

 

I've cleared cookies and browser cache. Have had no problems previously purchasing tickets.

Is something broken at the moment?

 

Thanks in advance for your help.

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6 Replies
Moderator Ev_
Moderator

Re: Optus Perks login is re-directing back to optus.com.au login page

Hmm.. we haven't heard anything in regards to that 😕 It's working on our end right now, can you let us know if yours is too?

 

If you're still having any issues, our Perks Support team can be reached here.

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Occasional Contributor Lawrie
Occasional Contributor

Re: Optus Perks login is re-directing back to optus.com.au login page

I had the same problem yesterday. thought it was a joke! But not april fools day...

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Occasional Contributor Uncle_Elmer
Occasional Contributor

Re: Optus Perks login is re-directing back to optus.com.au login page

It started working for me 24 hrs later on Tuesday. But have just checked and it’s busted again...pretty poor if you want to go to the movies on the weekend..

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Moderator Marie
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Re: Optus Perks login is re-directing back to optus.com.au login page

Sorry to hear that @Lawrie & @Uncle_Elmer,

 

To confirm have you run through all of our App troubleshooting to see if this helps?


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Occasional Contributor Uncle_Elmer
Occasional Contributor

Re: Optus Perks login is re-directing back to optus.com.au login page

Marie - it's not an App issue. This is happening on the website. I just checked and it is still occurring.

I'd suggest someone tests it at Optus to replicate the problem....vey simply, try to login to Optus Perks and watch it re-direct back to the Optus account home page.

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Moderator Marie
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Re: Optus Perks login is re-directing back to optus.com.au login page

Thanks @Uncle_Elmer,

 

I've just tested that out myself and had no issues.

 

Are you able to confirm do you login to My Account first or are you just logging into Perks?


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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