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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor shim
New Contributor

No Service Problem

Hi, I am currenlty not in Austrlia and my carrier network has been switched to "no service", may I know why? Is there any way for receiving sms without any roaming charges?

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RetiredModerator Toomey

Re: No Service Problem

Hey @shim, sorry to hear of the issues with your phone. It sounds like someone from our billing team will need to look into your account to see what's going on. Please jump into Live Chat for immediate assistance and someone will grab your details and check it out. 

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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