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New Contributor
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Need webmail password reset

I need to reset my password for webmail but can't do it.

I've read that I need to do this through my account and although I can access this I can't change the webmail password as I no longer have an active optus service.

How can I go about the password reset?

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RetiredModerator
RetiredModerator

Re: Need webmail password reset

Thanks for reaching out, @Andrew098. Generally speaking, if you decide to disconnect a service, you're given up to 90 days before your webmail account with us is terminated. However, this is typically discussed before that point. If you haven't already done this, there's a high possibility that your webmail account is inactive. If you'd like to verify this, feel free to speak with our Tech Support team via Live Chat or on 131344.  


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