This Friday as part of our commitment to bring more entertainment to Optus customers, we’ll be broad... Read the full story
2013-09-30 04:26 PM - edited 2013-09-30 06:43 PM
is there a problem with MY Account i have just tried to log in and i cant it comes up as an error or i am not allowed to i just tried again and it comes up with this The username or password you have provided is incorrect. Please try again.
i have just tried again it seems to be back to where it was before but this time when i try and log in it doesnt log in but goes back to the start and this is there next to where you log in To complete this transaction, we will need to access your account information. Please login with your My Account details. so i ask how can i
2013-09-30 07:34 PM
Same thing happening to me. Try to "retrieve password" and that isn't working either. After clicking "Continue" nothing happens.
2013-10-01 03:34 PM
now it is telling me thid
You do not have permissions to perform this action.
what is going on
2013-10-02 03:29 PM
Hey gotnowhere, sorry about this. I can confirm that we're currently experiencing issues with our online My Account. We have no ETA at this stage as to when this will be fixed but our engineers are currently working on the issue.
Have you seen something helpful? Don't forget to give it a kudos. Asked a question and got an answer? Make sure you mark it as an accepted solution!
Please ensure you abide by the community guidelines. All moderation actions are final.