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2019-01-25 02:17 PM
Hi Optus and forum
Yet again I am seeing the optus my account interface broken beyond the point of being able to be accessed.
Eg. this page
I have formally raised it to support, and nothing.. nada.. no optus support on the forum, chat, phone or otherwise. It's just like when you raise issues with your account (Yes I am talking to you Toomey, Dan others that are yet to solve any of my account issues)
Anyway this is on chrome version 71, fully stable installation, but see it on other browsers.
Anyone at optus willing fix this?
Would be so nice to be able to access my account reliably! (sorry for the negative tone but this is what happens after spending days on chat, crowd support and calls and not getting even basic issues solved)
2019-01-25 04:14 PM
You may have tried but usually using an in private tab on your browser allowed you access.
I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button
2019-01-26 08:21 PM
I am having the exact same issue. Live Chat and phone support are absolutely useless!
I posted my own detailed thread about it here, including a video showing what the issue is. Let's hope Optus actually respond and fix the issue!