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New Contributor Grunta70
New Contributor

My Account

Hi 

I am trying to log in to my home phone account using My Account, but can only log in to my mobile account. Can anyone help?

Cheers

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Crowd Champion Davelew
Crowd Champion

Re: My Account

Hi

I think there must have been some updates over the weekend as i am only able to view my wife's mobile prepaid on my account and none of my other services.

Hopefully a moderator will pick this up @Dan_C

 Dave


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I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
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Online Community Manager
Online Community Manager

Re: My Account

We did have a large system migration take place over the weekend.

 

@Davelew, I'll check yours out, send the deets through (they're lost in the deep abyss of my inbox) 

 

@Grunta70, PM us with your full name, DOB and account number.

I'll also grab your best contact email. I'm a bit under the pump today, but I'll try my best to get back to you both by the end of the day. If not, tomorrow morning. 

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