cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
For Australian Bushfire info please click here
New Contributor SkyWalker
New Contributor

My Account connecting problems

When I try to log into my account. It goes to the main page with a message saying "retrieving account information" and doesn't stop. I've tried clearing browser data and cookies and tried a inconginto tab and nothing works. Been like this for over a week now. Never had any issues till then. 

0 Kudos
Reply
1 Reply
Moderator Ev_
Moderator

Re: My Account connecting problems

Hey @SkyWalker, if you can send through a private message with your account details - full name, DOB, account number and My Account login email, we can take a look into this for you. 

0 Kudos
Reply