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Crowd Champion Davelew
Crowd Champion

Re: my account

Hi 

Optus are working on a security issue

 

Dave


__________________________________________________________________________
I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
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Crowd Champion Davelew
Crowd Champion

Re: My Account

Hi

Optus are working on the issue but no time line known.

 

Dave


__________________________________________________________________________
I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
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New Contributor Sundance1
New Contributor

Re: my account

Thanks Dave

 

Does Optus have an ETD for he fix?

 

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Crowd Champion Davelew
Crowd Champion

Re: my account

Not to my knowledge. All I know is there is a problem and they are aware of it.


__________________________________________________________________________
I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
New Contributor mxwoz
New Contributor

Were accounts compromised

Yesterday I could not log in. The whole system went weird (That is a technical term)

Then Optus took MyAccount offline and now it is back

No word anywhere from Optus on what happened or have details of accounts been leaked.

 

Seems a statment would be in order

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Online Community Manager
Online Community Manager

Re: Were accounts compromised

Good timing, a post for Yes Crowd is minutes away. Smiley Happy


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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Online Community Manager
Online Community Manager

Re: My Account Login

Hi everyone,

Please see this thread My Optus Account issue resolved for an update on this situation.

@RashmiYM @KTmoderated and open to anyone else reading this, please send us a Private Message on Facebook if you have any concerns you wish to raise.

Many thanks to Dave for keeping you updated in the meantime. Smiley Happy


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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