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Contributor andylch
Contributor

Re: Me2u credit transfer

Optus customer service said in the future, you need to call 1300555002 and ask them to transfer the credit for you manually, instead of doing this by yourself.

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Online Community Manager
Online Community Manager

Re: Me2u credit transfer

Hmm @andylch,

 

We'd really need to reach out to our prepaid product team and ask whether there's a work around. From my understanding there's no process to transfer credit from one prepaid service to another prepaid service regardless of whether that service is under your name. The FAQ's for the feature closure do not advice of any viable alternatives to the Me2U service.

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