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New Contributor MelAzz
New Contributor

Logging into my Optus app

I signed up for a post paid iPad in Mackay three days ago (for my father to use) with unlimited Netflix. The Optus rep in Mackay told me an account number would be sent to me within 48 hours and that I would need that number to login to the  myoptus app to activate Netflix. I've returned now to Brisbane and still haven't received an email with the account number on it.

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Moderator Tris

Re: Logging into my Optus app

Hi @MelAzz, I'm really sorry your account details haven't been sent to you yet. If you still need a hand with this, please chat with our Customer Service team, they can confirm your account number right away

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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