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New Contributor Verchavez
New Contributor

Logging in "technical Difficulties"

Hi, 

I couldn't log in on my mobile with MyOptus app, saying "technical Difficulties".

I logged online via the website, got in but it's saying the website is down.

I want to pay my bill but with my credit card but with Bpay.

Please fix this.

 

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Online Community Manager
Online Community Manager

Re: Logging in "technical Difficulties"

Hi Verchavez,


It seems fine this morning, are you still having trouble?


You shouldn't necessarily need to log in to make a BPay payment, unless you're trying to retrieve your account number and the biller code?

Can you look at last month's transaction in your bank statement to obtain these?


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