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Live Chat not working

Alexbcrazy

Cant get live chat to open on both my phone or pc.

Really simple issue that my new broadband and mobile accounts don't seem to be linked so can only view mobile details when i log in so should be resolved quickly but without live chat ive been told to wait like an hour for a phone call

Re: Live Chat not working

Yeldarb

I know it's been busy but you still should get a message saying it's busy when trying on your pc. I believe when using the mobile version it just does the circle thing and nothing else happens. Is that what you are seeing?

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Re: Live Chat not working

[ Edited ]
Cass_

Hi @Alexbcrazy - Sorry to hear you were having trouble accessing LiveChat on Saturday. If you're still needing help, feel free to send us a PM with your full name, DOB and account number along with a brief summary of your enquiry and we'd be happy to help.

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