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2018-09-14 07:02 AM
A simple question, but I can't find the answer. I would like to see a list of the phone numbers we have called from our home phone, as we are being charged for 1300 numbers and we rarely use the home phone any more. I can't seem to find a list of numbers anywhere like I used to be able to. Thanks for any help!
2018-09-15 07:38 AM
Thanks for reaching out to us @emmal78. Your calls are listed on your invoice, generally from page 3. You will see a service summary with a breakdown of numbers dialled and what you were charged for the call. We have a guide on how to understand your bill online here. Please let me know if you have any further questions.
2018-09-15 11:56 AM
Hi Casey, thanks for the reply, but my online bill is only 3 pages long and there is no list of actual numbers dialled. I am just viewing my online bill, is there another version I should be looking at?
2018-09-15 01:16 PM
Thanks for clarifying Emma. I should be able to send an itemized bill. Could you please send us a private message with your account details, full name, best email address and DOB for privacy?