I can't replace my old sim number to my new prepaid sim card. It didn't work since yesterday.
Solved! Solved: Go to Solution.
Thank you for raising this issue. You've double checked you've entered the SIM number correctly?
This is not something that we can assist with here on the forum.
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If not, please Chat with us or Message Us from your My Optus App under the Help menu.
Confirming the above, please contact Optus if you need further assistance with this issue as we're unable to look at account details here on Yes Crowd.