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New Contributor Ultragunner
New Contributor

Issue with Link My Optus Service

Hi all,


I was trying to login to my optus online account to switch from paper billing to electronic.

However, I am now required to "link my service", and when I entered my mobile number it says "The service entered is not eligible for My Account registration".


How can I get this resolved?



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RetiredModerator Toomey

Re: Issue with Link My Optus Service

Hmmm I'm not sure what could be causing this, but we can link your service on our end instead. Jump into Live Chat so we can verify your details and get them linked.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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