Searching...
Reply
Highlighted
Accepted Solution

How to check prepaid balance with iphone 4

GRLLEN

I have an iphone 4 prepaid optus phone for work. 
I can't download the optus app because my ios software is less than 10.0 and cannot be updated to that because it's an OLD phone.

How do I check my prepaid balance please?

Solution

Re: How to check prepaid balance with iphone 4

Ray_YC

Hi GRLLEN ☺️ 

 

You can view your balance and expiry date in My Account.

Once logged in, follow the steps below:

  1. Login to My Account
  2. Select your Prepaid Mobile Phone number
  3. You should now see your Prepaid Mobile Phone balance and expiry date

or

 

Alternatively, you can get your account balance via SMS or calling.

Both options are available 24/7 and are free to use within Australia.

For SMS:

  • Text the world bal to 9999
  • You’ll receive an SMS with all the details

For Calling:

  • Dial 555 from your mobile phone.
  • Select option 1

__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy

Re: How to check prepaid balance with iphone 4

GRLLEN

Hi Thanks,

I appreciate your response. 

Re: How to check prepaid balance with iphone 4

Ray_YC

You're very welcome, happy to help 😄 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
Post a Reply
Top Contributors
12 Kudos
8 Kudos
8 Kudos
5 Kudos
4 Kudos