How do I to stop "additional 1GB Data add ons for $10" ??

kwarde9 · ‎2013-11-28

I want to stop additional add ons when i reach my limit of 2GB data on my Optus Personal $80 Mobile Plan.

I dont want the additoinal 1GB for an extra $10 added to my data usage. I would like to know how to stop it!

Its too encouraging to keep using your data when you know you have gone over your limit for the month.

I want to be able to use just my 2GB that come with my plan and when that runs out, wait until next month for it to rest again!

Can anybody tell me how i go about this?

I really need to know how to stop the data $10 add on's

Thankyou!

Dave · ‎2013-11-28

Hi kwarde,

The main feature of the My Plan is too provided additional data or minutes at a low cost if you exceed your plan. On previous plans you were charged per minute or per mb/kb for data which resulted in charges that were far higher than the $10 packs.

We've never had the option for a customers account to be restricted once they've reach their included allowance unless they were on a Pre-Paid service.

___________________________
Have you seen something helpful? Don't forget to give it a kudos. Asked a question and got an answer? Make sure you mark it as an accepted solution!

Please ensure you abide by the community guidelines. All moderation actions are final.

Overcharged123 · ‎2019-01-17

Can't wait to leave optus beacuse of this stupid fee.

Yeldarb Esteemed Contributor	29 Kudos
petergdownload Esteemed Contributor	22 Kudos
Davelew Crowd Champion	19 Kudos
Dan_C Moderator	10 Kudos
Ray_YC Online Community Manager	9 Kudos

Account

How do I to stop "additional 1GB Data add ons for $10" ??

Re: How do I to stop "additional 1GB Data add ons for $10" ??

Re: How do I to stop "additional 1GB Data add ons for $10" ??