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Contributor thadeus60
Contributor

Home Phone voice mail

I currently had a new service installed for a home phone.  I currently have Voice Mail, but I want to turn it off.  The Chat line assures me it's done, but it isn't. I also want to be able to do it online through My Account, but can't access this service.

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5 Replies
Crowd Champion MiCCAS
Crowd Champion

Re: Home Phone voice mail

Hey there,

 

Unfortunately I don't believe you can do this via My Account. I'd recommend connecting with the live chat team again (http://www.optus.com.au/shop/notices/service-chat), and if they still don't help you then let us know and a staff member here can take a look for you.


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Crowd Champion MiCCAS
Crowd Champion

Re: Home Phone voice mail

Hey there,

 

Just responded to your other post - however, I have also escalated this post to a staff member to take a look.

 

Sorry about the hassles you're having! We'll get this sorted shortly Smiley Happy


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Contributor thadeus60
Contributor

Re: Home Phone voice mail

Thanks MiCCAS.

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Moderator Shauna
Moderator

Re: Home Phone voice mail

Hey @thadeus60 - I've replied to your otherb thread. 


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Contributor thadeus60
Contributor

Re: Home Phone voice mail

I don't know who dd what, but Voice Mail has been fixed up now.

Thank you.

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