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2018-11-22 03:16 PM
I recently had a new home phone service connected. I have been contacting Optus continually, trying to get Caller Id and Call Waiting. Although I am assured it's done, it never is.
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2018-11-23 03:05 PM
Hey @thadeus60 - we should be able to look into this! Can you please PM me with your account number, full name and DOB?
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2018-11-23 04:32 PM
Thanks Shauna. I have just sent a PM with my details.
2018-11-26 07:03 PM
Both these are now working. I don't know who did what, but this can be closed now.