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New Contributor AHN
New Contributor

Hello everyone

I use 14GB plan usage. But this time I got a over charging bill, I don’t understand my talk and message in unlimited and I didn’t use all ma data and I have 300 minutes international call. How can I used over 300 minuets international call? I didn’t get any warning to over charging. If you had informed me that you were overcharged, I would not have used it. And I think when I used over time, you guys block to my call. but any warning just over charging is not make sense.  

I can not pay $94.25 this much a lot. 

Could you provide a solution?

Thank you. 

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Online Community Manager
Online Community Manager

Re: Hello everyone

Hey @AHN,

 

I can see that Peter has replied back to thread https://yescrowd.optus.com.au/t5/Online-Mobile-Self-Service/Hello-everyone/m-p/371815#M8979.

 

Any additional details you can offer us would really help out.

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