I cant activate my giftcard it keeps saying my sim is not activated but im using it. I spoje to 2 different ppl on live chat last one said ti go back to officework a to sort it out
Hey Tanelle, hope you've managed to get this sorted since posting.
Are you referring to the $50 eftpos gift card that came with your Optus Prepaid Christmas gift box? If so, you can check out more info on this here. Have you met all of the requirements on that page?