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New Contributor Radha
New Contributor

Find my NBN account

Where do I find my NBN account online? And where is evidence of my past Wireless broadband account online? They have both disappeared. I need to complete my tax return so its getting urgent now. 😞 Any help would be appreciated. I have the account number.




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Online Community Manager
Online Community Manager

Re: Find my NBN account

Hi Radha,

It should be My Account.

Please Chat with us or Message Us from your My Optus App under the Help menu if you need further assistance as we're unable to view your details here.

Hope you get a nice return!

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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