Searching...
Reply
Highlighted
Accepted Solution

Fetch tv not delivered

AdamB44

Hi Support,

 

I recently switched / rolled over from optus cable to optus NBN - I selected the package with fetch TV included - I requested at the time that the fetch TV and modem be delivered to a differnt address (my work address) but it was never received or delivered - I had my own modem at home to use with the NBN so this did not matter but I would still like to have my Fetch TV delivered - Is this something you can help with ?

 

Many Thanks


Adam

Solution

Re: Fetch tv not delivered

Ray_YC

This is not something that we can assist with here on the forum.
Please chat with us.  


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy

Re: Fetch tv not delivered

Rus40

Hi Adam, I had the same problem. You need to set aside abt 45mins to wait while Optus answers your call. when the girl heard I had not received my Fetch she simply said "OK I will action that now " and she did, it came 24 hrs later. However I thought that the form I filled in 2 months earlier which said it would be supplied would suffice. How wrong can you be.

Post a Reply
Top Contributors
11 Kudos
9 Kudos
9 Kudos
9 Kudos
8 Kudos